Privacy Policy
This Privacy Policy explains how spainjerseyclub (“we,” “our,” “us”) collects, uses, discloses, and protects personal information when you browse our site or purchase products. If you do not agree with this Policy, please discontinue use of the site.
Contact: [email protected] | Phone: +44 7591010529
1) Information We Collect
- Account & Identity: name, email, phone number, billing and shipping addresses, country/region, preferred language.
- Order & Fulfillment: items purchased, price, order ID, delivery method, tracking numbers, delivery status, invoices.
- Payment Data: payment tokens or limited card details handled by payment processors (we do not store full card numbers or CVV).
- Device & Usage: IP address, time zone, browser and device type, pages viewed, clicks, session duration, error logs.
- Support Content: messages and attachments you send via email, contact forms, or phone.
We do not knowingly collect personal information from children under 13 without verifiable parental consent.
2) How We Use Personal Information
- Process Orders: create orders, take payment, pick/pack/ship (including DDP—duties and taxes paid) and handle returns or exchanges.
- Customer Support: manage accounts, verify identity, respond to inquiries and complaints.
- Site Operation & Security: diagnose issues, prevent fraud and abuse, maintain and improve performance, and secure transactions.
- Marketing (Opt-Out Anytime): send product updates, offers, and newsletters where permitted by law. You may unsubscribe at any time by using the link in our emails or contacting [email protected].
- Legal Compliance & Rights: meet tax, customs, and regulatory requirements and protect our legitimate interests when necessary.
Where required (e.g., EU/UK), our lawful bases include performance of a contract, legal obligation, legitimate interests (such as security and fraud prevention), and consent.
3) Cookies and Similar Technologies
We use necessary cookies to run the site and may use preference, analytics, and marketing cookies or pixels to improve experience and measure performance.
You can manage cookies in your browser settings. Blocking non-essential cookies may affect some features.
4) Sharing and Disclosure
We do not sell your personal information. We share it only with:
- Service Providers/Processors: payment gateways, fraud-prevention tools, warehousing and couriers, customs/clearance partners, email/SMS services, cloud hosting/CDN, site operations and analytics—strictly to perform services on our behalf.
- Legal & Safety: to comply with applicable laws or lawful requests, or to protect the rights, property, or safety of you, us, or others.
- Business Transactions: if we undergo a merger, acquisition, or asset transfer, your data may be transferred subject to this Policy or your consent.
Service providers are bound by confidentiality and may process data only for specified purposes and durations.
5) International Transfers
To fulfill global orders and DDP shipping, information may be transferred to countries outside your own. We implement appropriate safeguards (such as Standard Contractual Clauses where applicable) to protect your data.
6) Data Security
We apply reasonable technical and organizational measures, including TLS/SSL encryption, access controls, least-privilege practices, logging, and staff confidentiality obligations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7) Data Retention
We keep personal information only as long as necessary for the purposes described here or as required by law. Typical periods include:
- Orders, invoicing, and tax records: generally 5–7 years (subject to applicable law).
- Customer service communications: generally 2–3 years.
- Marketing subscriptions: until you unsubscribe or request deletion.
When retention ends, we delete or irreversibly anonymize the data unless law requires otherwise.
8) Your Rights
Depending on your location, you may have rights to:
- Access & Correction of your personal information.
- Deletion or Restriction of processing in certain cases.
- Data Portability in a structured, commonly used format.
- Object to processing based on legitimate interests.
- Withdraw Consent at any time (without affecting prior lawful processing).
- Opt Out of marketing communications at any time.
To exercise rights or make inquiries, contact [email protected] or +51853 458 243. We may request information to verify your identity before acting on a request. Residents of the EU/UK can also contact their local data protection authority; California residents may have additional rights to access, delete, and opt out of certain data sharing.
9) Third-Party Links
Our site may link to third-party websites or services that operate independently. Their privacy practices are not covered by this Policy. Please review their privacy notices before using those services.
10) How to Contact Us
Questions or requests regarding this Privacy Policy or your personal information:
Email: [email protected]
Phone: +51853 458 243
